
Overview
The Challenge: From Reporting to Results
• Inconsistent tracking of per-copy performance
• Limited insight into service department efficiency
• Difficulty connecting training initiatives to measurable outcomes
The Solution: VisionAST + Benchmark Training = Measurable Improvement
• Monitor daily per-copy performance and identify improvement areas
• Track service metrics such as Effective Labor Rate (ELR) and Hours per RO
• Reinforce accountability and celebrate progress through transparent, shared data
• Coach staff using real-time feedback
The Results: Data-Driven Growth You Can See
• Independence County Offroad has nearly doubled its per-copy average, growing from the ~$400/deal to above $800/deal since May 2024 when they started with Benchmark Training LLC.
• Both dealerships’ service departments now exceed national averages in Effective Labor Rate (ELR) and Hours per Repair Order (RO).


